Director, Distribution, Greater China
Hotel Brand: IHG Corporate
Location: China, Shanghai, Shanghai
Address: 上海市, Shanghai, Shanghai, China
Job number: A561254909
The Director of Distribution GC is responsible for shaping the multi-year strategy for our strategic third-party partners within the region. This role is essential for driving revenue growth by supporting the region in optimizing the channel mix to achieve top-line revenue goals.
The role involves implementing cutting-edge strategies to enhance internal and external relationships to improve performance and support IHG's Book Direct Strategy. The Director will set the strategic direction and monitor the annual performance of IHG’s Intermediary Channels. Additionally, this position leads the implementation of Distribution Strategic initiatives, ensuring alignment with regional strategies. By fostering collaboration within the team and leveraging your expertise, you will guide the connectivity roadmap that propels our company forward. You play a vital role in shaping the future trajectory of our business.
Your day to day
• Serve as a senior business leader to lead development of channel strategies, annual business plans and 3–5-year strategic plans to strengthen the brand positioning and commercial objectives.
• Influences the annual global strategic planning process to represent key regional initiatives and focus markets.
• Establishes extensive knowledge base through internal and external sources in order to define and set an innovative agenda for regional distribution channels delivery. Identifies and responds to key consumer/industry trends and determines future regional (key market) channel scenarios.
• Develop and nurture strong relationships with strategic third-party distribution partners (e.g., OTAs, wholesalers, connectivity partners, and other key channel partners)
• Responsible for negotiating favorable contract terms and managing the planning and implementation of the contracting process.
• Plan, organize, control and lead subordinate functions within established schedules, budgetary and manpower plans; establish goals, performance standards and operating procedures for assigned functions. Participate in creation of department staffing and capital budgets.
• Initiate cross-channel education for both internal stakeholders and hotel levels.
• Initiate tools and levers for hotels to drive their channel performance.
• Support rate parity and compliance across the region.
• Create an environment for a highly engaged team and lead towards maximum effectiveness by developing team members towards their full potential, assigning roles/tasks that facilitate personal growth and shepherding people over time toward roles where they continue to develop and operate suited to their professional areas of strength.
What we need from you
• Bachelor's or Master's Degree in a relevant field of work or an equivalent combination of education and work related experience. Exposure to business courses or experience is a plus.
• 10+ years of progressive work experience in the hospitality and online travel industry, with proven expertise across multiple disciplines, technologies, and processes relevant to distribution and partnerships.
• Demonstrated ability to drive strong business results in complex and challenging environments.
• At least 5 years of management experience, leading teams as well as secondary-level team members.
• Strong leadership capabilities with the ability to inspire, develop, and manage a diverse, multicultural team in a dynamic and fast-paced environment.
• Exceptional stakeholder management skills, with the ability to collaborate effectively across all levels of the organization, including internal and external senior leaders.
• Excellent negotiation and influencing skills, with a track record of building and maintaining strategic partnerships.
• Strong interpersonal, written, and verbal communication skills, with the ability to present and articulate complex concepts effectively. Ability to navigate and adapt to industry changes, leveraging data-driven insights and innovative approaches to optimize distribution strategies.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
