Curricular Internship | Personal Assistant to GM

• Support the General Manager with diary management, meetings, calls, correspondence, and coordination with departments.
• Assist with translations (EN/PT & PT/EN), both verbal and written; Mandarim knowledge is a plus.
• Take minutes at meetings and follow up on action points.
• Communicate effectively with internal and external stakeholders.
• Prepare and manage official documents and reports.
• Contribute to hotel projects related to service quality, guest experience, and sustainability.
• Support VIP arrivals, inspections, and guest relations when required.
• Collaborate across departments and take on ad-hoc tasks to ensure smooth hotel operations.

• Be the warm welcome that starts a memorable guest journey.
• Support Quality Procedures and ensure brand standards are followed.
• Personally greet VIP guests in the absence of the General Manager.
• Represent the hotel with professionalism and positivity at all times.

• Enrollment in a university program (mandatory curricular internship).
• Strong communication skills.
• Fluency in Portuguese and English; 
• Mandarim is a plus.
• University/Diploma education in progress (Hospitality, Management, or related field).
• Proficiency in MS Office (Excel, Word, PowerPoint).
• A proactive, adaptable, and eager-to-learn attitude.

• Curricular internship program with mentoring from the General Manager.
• Accommodation could be provided - to be discussed during the internship process.
• Exposure to multi-department hotel operations.
• Being part of the IHG global family with future career opportunities.

JOIN OUR TEAM

icporto.hr@ihg.com