ANAインターコンチネンタルホテル東京では、法人営業部門のスタッフを募集しています。
都心の中心という立地から、当ホテルには多くのビジネス目的のお客様がお越しになります。館内には会議室や宴会場に加え、13のレストラン＆バーを備え、幅広いニーズに応えられる環境が整っています。
今回のポジションでは、部長のサポートをはじめ、直接営業・顧客開拓・営業管理・チーム広報など、法人営業に関わる幅広い業務を担当いただきます。さらに、ホテルの収益目標達成を見据え、年間営業・マーケティング計画に基づいた多彩なイニシアチブやイベントを推進していただく重要な役割です。
国内外から信頼を集めるインターナショナルブランドのホテルで、あなたの経験とスキルを活かしながら、さらにキャリアを広げてみませんか？
ビジネスの最前線で挑戦し、成果を実感できるフィールドをご用意しています。
【Your Day to Day】
People
•Manage day to day sales leads and enquiries and build relationships with team members
•Personally build clear and open lines of communication with intra departments
Financial
•Assist in Identifying and pursue new business opportunities across corporate segment, including group and events.
•Support the implementation of sales strategies to help achieve departmental revenue goals.
•Conduct proactive sales activities such as cold calling, email outreach, and client follow-ups.
•Secure business from new, existing, and prospective clients in line with the sales strategy, negotiating optimal rates to maximise profitability.
•Build and maintain positive relationships with current clients to encourage repeat business.
•Work with the Marketing team to support promotions and sales packages.
•Deliver a high level of customer service to ensure client satisfaction and positive guest experiences.
•Effectively present and sell room rates, unique selling propositions (USPs), and hotel services in accordance with departmental guidelines.
•Confidently present the hotel’s key selling points, services, and facilities to potential clients
•Stay informed about competitor offerings and report insights to the senior team
•Actively solicit business and follow up on referrals and potential leads.
•Coordinate with IHG network properties and the reservations team as needed
•Attend local sales activities, client functions, or networking events to represent the hotel
Guest Experience
•Monitors competitors activities and assists in marketing intelligence.
•Refers sales leads to appropriate personnel within the InterContinental Hotels Group.
•Services existing business through management of account bases.
•Develop and maintain a regular pattern of sales calls, meeting with principals of target market.
•Develops and maintains contact with business generators of the segment you are assigned to, and other producers closely allied to Hotel business.
•Builds profile within local market place through attendance at various events.
•Entertain clients.
•Plan and conduct familiarisation tours and site inspections.
•Maintain regular contact with the IHG hotels in your region.
Responsible Business
•Develop awareness and reputation of the hotel and the brand in the local community.
•Perform other duties as assigned. May also serve as manager on duty.
Accountability
Meeting Sales target as per the allocated segment along with the desired guest experience scores for both rooms and banquets.
【What we need from you】
•Minimum of 1 year Sales experience in service industry
•BA degree or equivalent
•Bilingual – Japanese and English
•Excellent customer relations, problem solving and time management skills
•Proficient knowledge of Microsoft Office
•Experience of using Opera and BV Manager is preferred but not essential since each hotel is different and also this is industry specific
•Proven ability to creating new business opportunities
•Assertive, professional and positive with a proven ability to develop in a team environment
•Must be able to work independently and maintain a positive attitude within a very busy environment
