Conference & Events Operations Manager
Hotel Brand: voco
Location: Australia, New South Wales, Pokolbin
Hotel: Kirkton Park Hunter Valley (CESHV), 336 Oakey Creek Road, 2320
Job number: 155662
Conference & Events Operations Manager
At voco™ Kirkton Park, we’re all about warm, thoughtful and unstuffy hospitality — the kind that makes every event feel effortless. We’re now looking for an experienced Conference & Events Operations Manager to lead our C&E operations and deliver exceptional experiences across weddings, conferences, meetings and social events.
About the Role
You’ll oversee the full Conference & Events operation, ensuring seamless delivery, strong financial performance, and a motivated, high-engagement team. Working closely with internal departments, you’ll create an environment where colleagues thrive and guests leave delighted.
What You’ll Do
- Lead day-to-day C&E operations and event execution
- Run team briefings, training and coaching
- Ensure exceptional guest service and manage VIP needs
- Oversee rostering, payroll compliance and labour planning
- Maintain high standards across event spaces, BOH and FOH
- Build strong cross-departmental relationships
- Review guest feedback and drive continuous improvement
- Support safety, hazard management and operational compliance
What We’re Looking For
- Full working rights in Australia
- Tertiary qualification in Hospitality, Events or similar
- 3+ years’ experience managing C&E or hotel operations
- Strong leadership skills with a passion for developing teams
- Financial and budget management capability
- Excellent communication, organisation and time-management skills
- Valid NSW RSA + First Aid
- Ability to work a flexible roster including evenings/weekends
Why You’ll Love It Here
- Stunning Hunter Valley location
- Global hotel discounts across 6,000+ IHG hotels
- A supportive culture with real career growth
- Work with a passionate team who love what they do
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.