Conference & Banqueting Manager, Crowne Plaza Changi Airport

As Conference & Banqueting Manager, you’ll lead and direct conference and banquet operations, food truck services, ensuring quality service and standards are maintained to deliver a memorable guest experience – always following government regulations concerning health, safety and any other requirements.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

· Direct daily activity, plan, and assign work to ensure optimal staffing.
· Develop team performance through coaching, feedback, and goal setting.
· Train colleagues to meet compliance and service standards.
· Foster teamwork and collaboration across departments.
· Promote a positive working environment for teams to thrive.
· Ensure food and beverage equipment is operational and cleaned regularly.
· Maintain cleanliness and stock levels for banquet, convention spaces, and the food truck.
· Address guest requests and complaints to ensure guest satisfaction.
· Monitor and control food, beverage, and labor costs to stay within budget.
· Collaborate with other departments to find additional revenue opportunities.
· Manage food and beverage inventory, ensuring proper storage and minimizing waste.
· Participate in food and beverage marketing programs and promotions.

What we need from you
· Diploma or above qualifications
· At least 3 years working experience working in the Conference & Banqueting field in a Managerial role

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.