Conference & Banquet Manager | Crowne Plaza Kathmandu Pulchowk

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance, where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

We create truly memorable experiences through exceptional service, seamless event execution, and meaningful guest connections. But could you be the one bringing every event to life and turning plans into memorable experiences? We’re searching for a Conference & Banquet Manager to lead the planning and execution of conferences, meetings, weddings, social celebrations, and corporate events, ensuring every detail is thoughtfully delivered at Crowne Plaza Kathmandu Pulchowk.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

● Managing the end-to-end planning and operational execution of conferences, meetings, weddings, social events, and corporate functions to ensure a seamless guest experience
● Working closely with Sales and clients to understand event requirements, develop operational plans, and ensure all agreed arrangements are delivered accurately
● Reviewing and coordinating Banquet Event Orders (BEOs), function requirements, floor plans, menus, seating arrangements, AV requirements, and other event details with relevant departments
● Conducting pre-event briefings and coordinating closely with Culinary, Stewarding, Engineering, Front Office, Sales, and other teams to ensure smooth event execution
● Leading the setup, service, and breakdown of events while ensuring adherence to hotel standards, timelines, and agreed client requirements
● Meeting with event organizers and clients before and during events to manage expectations, address requirements, and ensure a successful event experience
● Supervising, coaching, and motivating banquet colleagues to deliver professional and personalized service throughout each event
● Monitoring event progress, service flow, presentation, staffing, and operational details, taking prompt corrective action when required
● Coordinating multiple events and priorities simultaneously while maintaining strong attention to detail and operational efficiency
● Handling guest and client feedback, last-minute changes, operational challenges, and service recovery situations professionally and promptly
● Supporting departmental budgeting, resource planning, inventory control, and cost management initiatives to achieve business objectives
● Ensuring compliance with food safety, hygiene, health and safety, responsible alcohol service, and workplace standards as required by local regulations

What We need from you:

● Diploma or higher education qualification in Hotel Management, Hospitality, Food & Beverage Management, Event Management, or related field preferred
● Minimum 5–7 years of experience in Conference, Banquet, Events, or Food & Beverage operations within a hotel environment, including managerial or supervisory experience
● Strong knowledge of conference, banquet, and event operations, including event planning, setup, service, and breakdown
● Strong understanding of Banquet Event Orders (BEOs), function planning, floor plans, event timelines, and coordination with multiple hotel departments
● Excellent communication, client management, leadership, organizational, and problem-solving skills
● Ability to build strong relationships with clients, event organizers, and internal stakeholders while managing expectations effectively
● Ability to manage multiple events, changing requirements, and operational priorities in a fast-paced hospitality environment
● Strong attention to detail with the ability to anticipate operational requirements and resolve issues proactively
● Familiarity with hotel systems, event management processes, operational reporting, and basic cost control preferred
● Knowledge of food safety, hygiene, and workplace safety standards as required by local regulations

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.