Complex Director of Food & Beverage - InterContinental Grenada

About InterContinental Grenada:

Opening late Summer 2026, this stunning resort will offer 120 thoughtfully designed guest rooms and suites, complemented by a collection of exceptional restaurants and bars, a world-class spa, state-of-the-art fitness center, and a striking pool and Beach Club. With panoramic views overlooking La Sagesse Bay, this resort will offer expansive indoor and outdoor meeting and event space, seamlessly combining sophisticated luxury with the island’s stunning natural beauty.

About Six Senses La Sagesse Grenada

Surrounded by nature, there are 56 pool suites. Combining eco-credentials and comfort, the design uses natural, renewable, and repurposed materials. The organic and contemporary interiors feature an open-plan bedroom, while the outdoor terrace leads to a private plunge pool for a cooling dip. In addition, there are 15 villas enjoying a prime hillside or oceanfront setting, ranging between one, two, and four bedrooms. The five four-bedroom villas located on the Bluff offer a 270-degree view of one of the most coveted locations in the Caribbean. It has never been more important to be mentally, physically, and spiritually happy. This has been considered in every aspect of the design, with ample light, fresh air, and space.

Location: Grenada. This position is not eligible for remote work.

Role Purpose

As Complex Director of Food and Beverage, you’ll lead and direct food and beverage operations (including restaurant, bar, in-room dining, culinary and banquet), ensuring quality service and standards are maintained to deliver a memorable guest experience. Always following government regulations concerning health, safety or other requirements. 

Key Accountabilities

People

• Direct everyday activity, plan and assign work ensuring you always have the right staffing numbers in F&B, Culinary and Banquet.
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues. 
• Train colleagues to make sure they deliver with compliance and to the standards we expect.
• Drive a great working environment for teams to thrive - linking up departments to create sense of one team. 
• Promote teamwork and quality service through daily communication and coordination with other departments. 
• Recommend or initiate any HR related actions where needed.

Guest Experience

• Make sure all food and beverage (F&B, Culinary and Banquet) equipment is in operational condition and regularly cleaned.
• Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.
• Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction. 
• Analyze guest insights to identify and meet customer expectations and build on guest loyalty. 
• Regularly communicate with guests to ensure expectations are met. 

Responsible Business

• Manage hotel food and beverage marketing programs and participate in and maintain system-wide food and beverage marketing programs and promotions. 
• Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Executive Chef. 
• Make sure food and drinks are secure and stored safely - always keep stock replenished to minimize waste. 
• Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment.
• Other ad-hoc duties - unexpected moments when we have to pull together to get a task done. 
• May also serve as manager on duty. 

Financial

• Help prepare the hotel’s annual budget and the setting of departmental goals. 
• Monitor budget and control expenses with a focus on food, beverage, and labor costs. 
• Working with the catering office, identify additional sales opportunities to enhance revenue. 
• Drive promotions that deliver great dining experiences for guests at a good value. 
• Make sure credit and financial transactions are handled securely.

Accountabilities

This is the top food and beverage job for 2 luxury hotels. Supervises a large number of employees in multiple major food and beverage outlets and kitchens, and banquet and convention facilities. Oversees multiple managers and supervisors.   

Key Skills & Experiences

• Bachelor’s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field 
• 8+ years’ related experience, including F&B management experience. Experiences as Director of F&B in full-service hotels is highly desirable. 
• Must speak local language 
• Must obtain certifications or permits as required by local governmental agencies. 

What We Offer

We'll reward all your hard work with great pay  and benefits - in addition to career development, employee room discounts and great work culture. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics.

We are an equal opportunities employer.

About InterContinental Hotels & Resorts:

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, and we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand, and to be part of the brand, you will have a thirst for travel, a passion for culture, and an appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives. 

IHG Hotels & Resorts gives every team member what they need to belong, grow, and make a difference in a collaborative environment.