Cluster Revenue Manager _ HIEX Gurugram Sector 50

At Holiday Inn Express®, part of IHG Hotels & Resorts, we believe in delivering “Simple, Smart Travel” – a place where guests can enjoy great value, comfortable stays, and hassle-free service.

IHG® (InterContinental Hotels Group) is one of the world’s leading hotel companies with over 6,000 hotels across 100+ countries. By joining Holiday Inn Express, you become part of the IHG family, where we focus on true hospitality for everyone, everywhere. As an IHG colleague, you’ll also have access to global career development opportunities, benefits, and a culture built on care and respect.

• Own and drive revenue management strategies for the assigned cluster of hotels, ensuring alignment with commercial goals.
• Develop and adjust pricing, demand forecasting, and inventory control strategies to maximize RevPAR and profitability.
• Review hotel performance against budgets, forecasts, and benchmarks; recommend corrective actions as required.
• Conduct competitor analysis and monitor distribution channels to ensure competitive positioning.
• Support preparation of forecasts and budgets; ensure accurate and timely submissions.

• Lead cluster-level revenue meetings with GMs, sales, and operations teams to drive data-driven strategy discussions.
• Partner with hotel leadership teams to deliver cohesive and commercially aligned revenue strategies.
• Act as the key liaison between hotels and global/regional revenue initiatives to ensure effective implementation.
• Drive consistency in revenue practices across the cluster and share best practices.

• Ensure effective use of revenue management systems (HOLIDEX Plus, PERFORM/Price Optimization, GDS, etc.) across all cluster hotels.
• Maintain data accuracy and compliance with IHG standards.
• Support the rollout of new revenue tools, initiatives, and processes to ensure successful adoption.

• Coach, mentor, and support Cluster Assistant Revenue Managers and Revenue Executives in their professional development.
• Provide regular guidance, performance feedback, and training to enhance revenue management capability across the team.
• Build a collaborative environment that fosters continuous learning and alignment with IHG culture.

• Strong analytical, numerical, and strategic thinking skills.
• Proficiency in revenue management systems and tools (HOLIDEX Plus, PERFORM, GDS, OTA extranets, etc.).
• Advanced skills in MS Excel, PowerPoint, and data interpretation.
• Strong communication and facilitation skills to influence at hotel and cluster level.
• Ability to manage multiple priorities with attention to detail and deadlines.
• Strong stakeholder management and collaboration skills.
• Fluency in English (spoken and written).

• Bachelor’s Degree in Hospitality Management, Business, or related field.
• Professional certifications in Revenue Management will be an advantage.

• Minimum 5–7 years’ experience in revenue management within branded hospitality.
• Prior cluster or multi-property revenue management experience preferred.
• Demonstrated track record of driving revenue performance and managing budgets/forecasts.

• 5-day working week.
• Complimentary duty meals.
• Room and F&B discounts across IHG hotels worldwide.
• Career development opportunities within IHG, including cross-training and international exposure.
• Access to IHG Learning Academy and global best practices.
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