Cluster Director of Sales & Marketing

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

• Managing daily sales activities and coaching your team to deliver to their full potential
• Hitting all personal and team sales goals to help us maximise profitability
• Help prepare the departmental budget and financial plans including the hotel marketing plan.
• Creating and implementing sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales  
• Produce / Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor
• Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel.
• Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel.
• Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotel.
• Raise the awareness and reputation of your hotel and the brand locally – occasionally acting as hotel representative for media related enquiree.
• Develop and maintain great working relationships with key clients and outside contacts to increase revenue.

What We need from you:

• Bachelor’s degree / higher education qualification / equivalent in marketing or related field  
• Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team
• Strong knowledge of local businesses and business trends required  
• Must speak local language(s)  
• Other languages preferred
• Communicates in written and spoken English 
• Excellent interpersonal, communication and organizational skills  
• Strong leadership skills, with the ability to engage, train and coach a team to achieve great result

What you can expect from us:

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us at Crowne Plaza and Holiday Inn & Suites Vientiane, and you’ll become part of our ever-growing IHG family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Please send your update cv to: pareesa.jiannitithorn@ihg.com
The shortlisted candidates will be contacted for further interview appointment.