Cluster Director of Sales - NCR
Hotel Brand: Holiday Inn Express
Location: India, Gurugram
Hotel: Gurugram Sector 50 (HAYGE), Good Earth City Centre, Opposite Malibu Commercial Complex, 122018
Job number: 150954
Key Responsibilities
Strategic Sales & Business Development
- Develop and implement cluster sales strategies to achieve revenue and market share goals.
- Identify, prospect, and secure new business opportunities across multiple market segments.
- Lead proactive sales initiatives, focusing on key feeder markets for Delhi NCR.
- Build long-term partnerships with corporates, travel agents, OTAs, and event planners.
Account & Relationship Management
- Maintain strong relationships with key accounts at regional and national level.
- Conduct regular client visits, sales calls, and participate in trade shows/networking events.
- Leverage IHG global sales resources and partnerships to maximize business.
Team Leadership & Collaboration
- Lead, coach, and motivate the cluster sales team to deliver outstanding performance.
- Align sales strategies with Revenue, Marketing, and Operations teams for maximum impact.
- Ensure consistent use of IHG systems (Delphi, Opera, IHG Business Rewards tools).
Reporting & Compliance
- Monitor competitor activities and market trends; prepare regular business reports.
- Drive compliance with IHG brand standards, pricing strategies, and contracting guidelines.
- Manage cluster sales budget, ensuring optimal ROI.
- Graduate / MBA in Business, Sales, or Marketing (preferred).
- Minimum 10–15 years of sales leadership experience, with at least 3 years in a cluster/multi-property role in hotels (preferably with international brands).
- Strong knowledge of Delhi NCR hospitality market, key corporate accounts, and travel trade.
- Proven track record of achieving revenue targets and expanding market share.
- Excellent negotiation, networking, and presentation skills.
- Strong leadership, team management, and cross-functional collaboration abilities.
- Fluent in English and Hindi; additional languages an advantage.
- Competitive salary and performance-based incentives.
- Benefits including medical coverage, meals, uniform, and IHG room discounts worldwide.
- Career growth opportunities across IHG Hotels & Resorts.
- A collaborative, supportive culture focused on delivering True Hospitality for Good.
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