Chief Steward

Your Day to Day

• Establishes and maintains effective employee and inter-departmental working relationships​
• Provide feedback to individuals based on observation of service behavior​
• Recruits, interviews, hires, and promotes employees within the organization​
• Develop your team and improve their performance through coaching and feedback, andcreate performance and development goals for colleagues​
• Train colleagues to make sure they deliver with compliance and to the standards weexpect​
• Drive a great working environment for teams to thrive - linking up departments to create asense of one team​
• Promote teamwork and quality service through daily communication and coordination withother departments​
• Review associate satisfaction results to identify and address associate problems ofconcern​
• Provide guidance and direction to subordinates, including setting performancestandards and monitoring performance ​
• Help create the department’s annual budget and set departmental goals​
• Monitor budget and control expenses with a focus on OS&E, chemical, kitchen solid andlabor costs….​
• Ensure that operating and kitchen equipment is maintained to a good standard withminimum breakage.​
• Liaise with the Purchasing Manager and suppliers for any purchases needed for thestewarding operation​
• Manages all functions of the Stewarding operation to achieve or exceed financial results​
• Monitor the inflow of ordered materials and the maintenance of current materials​
• Determines the minimum and maximum stocks and controls the par-stocks of all materialsand equipment​
• Ordered and managed necessary supplies, ensuring the stewarding team has thenecessary supplies, equipment, tools, and uniforms to do their tasks​
• Enforce proper cleaning routine for service ware, equipment, floor, etc.​
• Maintains high levels of personal hygiene for self and enforces hygiene standards for theteam​