Chief Steward

• Supervise all stewarding operations to maintain optimum cost efficiency and high-quality sanitation standards.
• Monitor daily cleaning and maintenance of kitchen areas, equipment, and utensils to ensure compliance with hygiene and safety regulations.
• Ensure proper waste management and recycling practices are followed.
• Continuously analyze and control costs, breakage, and equipment condition.
• Monitor and evaluate the quality of support provided to other departments.
• Maintain accurate inventory levels and control par stocks of materials and equipment.
• Lead, train, and motivate the stewarding team to achieve departmental goals.
• Conduct daily briefings and regular meetings to communicate objectives and updates.
• Participate in recruitment, performance evaluation, coaching, and disciplinary actions to ensure productivity and team efficiency.
• Assist in creating and implementing training plans and materials in coordination with the Director of Food & Beverage and Executive Chef.
• Develop and maintain an up-to-date operations manual for the stewarding section.
• Manage administrative records, including finance, standards, training, outlet support, and meeting documentation.
• Coordinate with Purchasing for stewarding-related purchases and with accounting for inventory control.
• Liaise with the Engineering Department for preventive maintenance and repair schedules.
• Support the development of departmental goals, policies, and procedures.
• Stay informed on industry trends, best practices, and new equipment through trade publications and site visits.
• Benchmark operations against local competitors to identify opportunities for improvement.
• Participate in stewarding operations when required.
• Perform related tasks and special projects as assigned by the Director of Food & Beverage or Executive Chef.

What we need from you

This job leads a team of Stewarding professionals in a large full-service, luxury flagship hotel with multiple dining outlets and high-volume banqueting and catering operations. The focus is on maintaining the highest standards of cleanliness, sanitation, and organization in all kitchen and service areas, while ensuring efficient support to the culinary and food & beverage teams through effective supervision, training, and quality control.

Experience 

• 3–5 years of experience in stewarding or kitchen operations, with at least 1–2 years in a supervisory role
• Strong knowledge of hygiene and sanitation standards (HACCP)
• Basic English proficiency (spoken and written)

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.  

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us and you’ll become part of our ever-growing global family.