Captain Waiter

Hotel Brand: Holiday Inn
Location: Philippines, Makati

Hotel: Makati (MNLGS), Glorietta Mall, Palm Drive, Ayala Center, 1224

Job number: 155444

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As our new Banquet Captain Waiter, you’ll take the lead in creating seamless and memorable dining experiences for every guest — from intimate gatherings to large-scale corporate banquets. If you’re passionate about service excellence and thrive in a fast-paced hospitality environment, this role is the perfect recipe for your growth.

A little taste of your day-to-day:

Every day brings something new, but you’ll mostly be:

● Coordinating with the F&B Operations Manager, Kitchen, and Events teams to deliver flawless functions
● Ensuring food and beverage service standards are consistently met and exceeded
● Providing guests with warm, attentive, and personalized service at all times
● Setting up banquet rooms according to event orders, ensuring accuracy in layout and presentation
● Handling on-the-spot event challenges with professionalism and quick thinking
● Training and guiding new banquet team members to uphold brand service standards

What we need from you:

● At least 2–3 years of experience in banquet service or a similar hospitality role
● Strong leadership skills and the ability to coordinate a team in a dynamic environment
● Excellent communication and guest interaction skills
● Strong attention to detail and the ability to anticipate guest needs
● Willingness to work flexible hours, including weekends, holidays, and event-heavy days
● Knowledge of banquet setup standards and service procedures
● Must speak local language
● Certifications or permits required by local government agencies

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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Captain Waiter