Business Development Executive | Hotel Indigo Auckland

Who we are

Taking centre stage in midtown Auckland, Hotel Indigo Auckland stands as a testament to the vibrant intersection of history, arts, culture and business. Our boutique hotel soars above the city’s skyline in one of midtown’s tallest buildings, where we’ve masterfully preserved the historic charm of the original façade – once home to Dexter and Crozier’s “The Motor House” – while creating a fresh, modern hospitality experience. 

We’re seeking a motivated and commercially curious Business Development Executive to support the growth of our base business and group segments.

This role is ideal for someone who enjoys building relationships, is comfortable with proactive outreach, and is excited by the opportunity to learn the foundations of hotel sales within a structured, supportive environment. You’ll work closely with the Director of Sales & Marketing and Business Development Manager, playing a key role in driving group demand, supporting site inspections, and converting opportunities into confirmed business. This role offers the opportunity to build strong foundations in hotel sales, with clear exposure to group business, account development, and commercial strategy. You’ll be supported by a structured sales environment, clear role boundaries, and strong leadership — setting you up for long-term growth within the industry.

This is a hands-on, learning-rich role designed to build strong sales capability over time — not a transactional cold-calling position.

A snapshot of your day-to-day

• Proactively support group and base business development through targeted outreach, follow-ups, and relationship building
• Respond to inbound group enquiries and convert opportunities through timely, professional engagement
• Support the delivery of site inspections and familiarisation visits, ensuring a strong and consistent client experience
• Assist with market research and account mapping to identify growth opportunities within key segments
• Track opportunities accurately within the CRM and maintain strong pipeline hygiene
• Work closely with Sales, Reservations, and Revenue to ensure smooth handovers and clear communication
• Support the Business Development Manager with prospecting activity and account development as required

What we’re looking for

• 1–2 years’ experience in a sales, coordination, or customer-facing role (hospitality or related industry preferred)
• An interest in developing a career in hotel sales and business development
• Confidence in picking up the phone and engaging with clients, balanced with strong written communication skills
• Organised, detail-oriented, and comfortable managing multiple opportunities at once
• Commercially curious — keen to understand how sales, revenue, and demand generation work together
• A collaborative team player who can also work independently and take initiative
• Strong time management skills and a willingness to learn systems and processes
• Tertiary qualification or equivalent experience
• Full working rights in New Zealand with no restrictions

What you can expect from us 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.  

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.