Business Development Executive

At Crowne Plaza Queenstown, we’re seeking a talented and energetic Business Development Executive to join our team!

About us

Situated on the shores of Lake Whakatipu in the heart of the adventure capital of the world, Crowne Plaza Queenstown is a leading 4.5-star hotel and a member of the IHG Hotels & Resorts family. We pride ourselves on delivering exceptional service, creating memorable guest experiences, and offering a vibrant, welcoming workplace for our team.

About the role

As Business Development Executive, you'll manage the MICE Sales in order to convert revenue and maximise short and long-term performance in line with the annual business and strategic marketing revenue plan.

What you'll be doing

• Monitor progress towards sales goals and adjust actions as necessary

• Report monthly on sales activities and conversion against targets

• Identify trends in movement of market mix, pricing, and competition to target prospects

• Provide input to hotel business plan and vision regarding market segment and accounts

• Support sales initiatives with site inspections, client entertainment, familiarisations, and other events that form part of the Sales and Marketing plan

• Communicate client requirements and other relevant account / segment information to all relevant departments to ensure their expectations are exceeded

• Ensure that commitments are met and value is delivered

• Maintain strong presence in the local community by participating in business / industry organisations

What we're looking for

• Strong communication, negotiation, and relationship-building skills

• Proven ability to generate new business and grow existing accounts

• Experience in hotel sales, hospitality, tourism, or events (preferred)

• Strong understanding of corporate, leisure, and/or MICE segments

• Confidence in presenting, hosting site inspections, and client networking

• Excellent time management and ability to manage multiple accounts and priorities

• Experience using CRM and hotel systems (e.g., Delphi, Opera, Salesforce – an advantage)

• Professional, proactive, and guest-focused approach

What we offer

Well...where do we start?!

• Access to IHG One Pass - Exclusive Discounted Hotel Room Rates & 50% off Food & Beverage at over 6,000 hotels worldwide!

• An opportunity to kick-start your career with a company that can take you around the world!

• Competitive rate

• A Paid Day off for your Birthday every year!

• 3 Free meals a day

• Proactive Wellness Leave

• Access to our EAP Service

• PerkBox Discount Platform for leading retailers

• Uniform provided

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family!