Bell Attendant- InterContinental Hayman Great Barrier Reef
Hotel Brand: InterContinental
Location: Australia, Queensland, Hayman Island
Hotel: Hayman Great Barrier Reef (HISHA), Hayman Island, Whitsunday Islands, 4801
Job number: 146331
About Us
IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.
The InterContinental Hayman Island Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on a diverse and family-friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.
About the Role
The Bell Attendant will greet all guests and collect, deliver and assist with their luggage on arrival and departure. This role will also provide information to guests about events and activities on the Island and provide transfers as required in a safe and responsible manner.
Your day to day
- Be the warm welcome that kicks off a memorable guest experience
- Acknowledge IHG Rewards Club members, VIP and returning guests by name
- Have a polite and friendly demeanour at all times
- Deliver, collect and assist all guest with their luggage
- Escort guests to their rooms and provide an in-room orientation
- Assist guests with any hotel or tour information they may require during their stay
- Assist with room moves
- Always know what events and activities are on the day's schedule
What we need from you
- Communication skills and problem-solving skills will turn issues into opportunities
- Fluency in the local language - extra language skills would be great, but not essential
- Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers
- QUALIFICATION –Responsible Service of Alcohol Certification would be beneficia;
- Flexibility as night, weekend and holiday shifts are all part of the job
- You’ll have a current clean driver’s license
- Ideally you’ll have spent at least one year in a similar position
- Strength - sometimes you’ll need to lift, push and pull big objects and heavy items not exceeding 32kgs. This can involve bending and kneeling
- Able to travel on boats without sea sickness
What we offer
- World class colleague facilities including excellent subsidised village accommodation with a dedicated pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields.
- An exciting and ever-changing colleague activities calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.
- Extensive career development opportunities with dedicated onsite trainers and an abundance of professional growth opportunities including multi-hire programs, skills training and optional courses.
- IHG Australia’s myBenefits program including paid birthday leave, wellbeing hub, employee room rates, service recognition celebrations & myPerks platform with an extensive list of lifestyle and retail discounts from over 400 of Australia and New Zealand’s most popular retailers.
How to Apply
Please visit Careers - InterContinental Hayman Island for further information regarding living and working on Hayman Island including accommodation types, facilities, and FAQ’s.
We also invite you to learn more by following our social channels: Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers
We are proud to be IHG and we know you will be too.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
