Bell Attendant (Casual) | InterContinental Sanctuary Cove Resort

As the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, our passion for luxury travel inspires us to create warm, sophisticated experiences for those seeking a richer perspective on the world.

As Australia’s first InterContinental Resort, InterContinental Sanctuary Cove Resort reflects the grand, graceful architecture of a classic Queensland estate, nestled within the lush surrounds of Sanctuary Cove.

We are currently seeking a Bell Attendant (Casual) to join our Front Office team.

Your Day to Day

• Deliver a warm and professional welcome to guests on arrival, setting the tone for a seamless luxury experience.
• Assist with luggage handling, valet parking and transportation arrangements.
• Provide knowledgeable local recommendations and respond to guest enquiries with confidence and care.
• Log and coordinate guest requests accurately, ensuring timely follow-up and resolution.
• Work collaboratively with all resort departments to ensure a smooth and memorable stay from arrival to departure.

This is an active, guest-facing role where personal presentation, initiative and attention to detail are key.

What We Need From You

• A genuine passion for guest service and creating memorable first impressions.
• Previous experience in a hotel or customer service environment preferred, but not essential.
• Strong communication skills and the ability to remain professional in a fast-paced setting.
• Excellent attention to detail and commitment to luxury service standards.
• Physical capability to lift, push and pull items up to 30kg.
• A valid, unrestricted Australian driver’s licence.
• Flexibility to work a rotating roster, including weekends and public holidays.
• Full Australian work rights.

What We Offer

Join our extraordinary world — a place where you can be yourself, grow your career, and be part of a supportive and inspiring team.

You’ll enjoy a suite of benefits designed to support your wellbeing and professional development, including:

• Global hotel and F&B discounts across the IHG network
• IHG’s lifelong learning and career development programs
• IHG Career Milestone celebrations
• Transfer of entitlements as you move and grow within IHG
• Access to retail discount programs

We’re proud to be IHG — and we know you will be too.