Bars Supervisor

Job overview:

At Intercontinental, we are looking to recruit a Bars Supervisor. In this role you will be working in a fast-paced environment and in a challenging role which will give the opportunity to learn, grow, and be successful.

Responsibilities:

- Responsible for training, and supervising bar staff, ensuring they adhere to company policies and provide excellent customer service.

- Communicate and delegate tasks to team members to ensure that the outlet’s targets are achieved.

- Monitor and control inventory levels, including ordering supplies, tracking stock, and managing costs.

- Oversee the day-to-day operations of the bar, including opening and closing procedures, maintaining cleanliness, and organizing events or promotions.

- Able to maintain restraint in stressful situations and maintain stability.

- Ensure that customers have a positive experience by addressing any concerns or issues promptly and maintaining a high level of service.

Skills and Experience:

- Strong leadership and organizational skills.

- At least one to two years previous food and beverage experience preferably in a hotel of similar size.

- Ability to work on own initiative as well as in a team environment.

- Knowledge of health and safety regulations.

- Excellent English both written and verbally, any other language ability will be an advantage.

The duties and responsibilities described in this job description are not a comprehensive list, and as such additional tasks may be assigned to the employee from time to time.

We genuinely care about people, and we show this through living out our promise of True Hospitality each day. It’s what connects every colleague in all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

·True Attitude:

being caring, wanting to make a positive difference, and building genuine connections with guests.

·True Confidence:

having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.

·True Listening:

focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.

·True Responsiveness:

is about providing guests with what they need and doing so in a timely and caring manner.

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing, and understanding people.