Banquets Supervisor

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.    

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.      

What is the job?

At Crowne Plaza Hobart, we are on a mission to be the number one mid-size Conference and Events Venue in Southern Tasmania. The Banquets Supervisor is part of a team that leads the execution and service for on-site and off-site functions and events. You will be professional and friendly, have an eye for detail, be well organised and have a passion for bringing events to life.

Your day to day

• Lead and motivate a cohesive, high-performing team.
• Support onboarding, training, and coaching of Food & Beverage team members.
• Coordinate daily briefings, meetings, and training sessions.
• Maintain service delivery to brand standards and ensure staff presentation aligns with hotel grooming guidelines.
• Drive incremental revenue opportunities and ensure customer satisfaction.
• Manage staffing levels and ensure payroll compliance.
• Maintain event spaces to be ‘always on show’.
• Ensure a safe and welcoming work environment. 
• Collaborate with chefs and other departments to deliver seamless event experiences.
• Occasionally supervise restaurant dining operation.

What we need from you

• Minimum 2 years’ experience in a Restaurant, Bar, or Events role – preferably in hospitality or hotel settings.
• Strong leadership, delegation, and team motivation skills.
• Excellent time management and attention to detail.
• Flexible and adaptive approach to work, including availability for nights, weekends, and holidays.
• Friendly and professional manner with great conflict resolution and negotiation skills.
• Bilingual or multilingual skills are a plus.
• Qualifications in Hotel Management or Food & Beverage are desirable but not essential.
• A genuine passion for hospitality and creating memorable guest experiences.

What you can expect from us

We give our people everything they need to succeed. Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team. You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey.

• Free staff meal on shift.
• Full uniform provided, laundered in-house.
• Paid birthday leave in addition to your annual leave.
• Supportive, high performing team, offering plenty of mentoring & coaching opportunities to develop your skills.
• You have the opportunity to fast track your career with a growing global company. 
• Popular hotel perks and discounts on the retail platform.
• Some of the best employee discounts across our IHG Hotels for accommodation, food and beverage!  

Our way is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.  

So, join us and you will become part of our ever-growing global family.   

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.