Banquet Captain

Are you a hands-on leader with a passion for flawless event execution? We are looking for a Banquet Captain who will lead banquet service teams and ensure smooth, professional delivery of conferences, weddings, and special events in line with hotel standards.

A little taste of your day-to-day:
Every day is different, but you’ll mostly be:

• Supervising and coordinating banquet service operations during events and functions.
• Briefing banquet associates on event details, service flow, and guest expectations.
• Ensuring proper setup of banquet halls, meeting rooms, and function areas as per event orders (BEOs).
• Delivering high standards of food and beverage service throughout events.
• Acting as the main point of contact during events to address guest requests and resolve issues promptly.
• Coordinating closely with Culinary, Sales, Events, and Stewarding teams for seamless execution.
• Monitoring service quality, cleanliness, and presentation standards.
• Supporting manpower planning, duty allocation, and on-the-job training of banquet staff.
• Ensuring compliance with health, safety, and hygiene standards.
• Assisting in post-event breakdown and ensuring function areas are reset efficiently.

What we need from you:

• Proven experience as a Banquet Captain or Senior Banquet Supervisor, preferably in a hotel or large-scale events environment.
• Strong knowledge of banquet service standards, setups, and event operations.
• Leadership skills with the ability to guide and motivate service teams.
• Excellent communication and guest-handling skills.
• Good command of English; Arabic language will be an advantage.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• Well-groomed, professional appearance with a service-oriented mindset.

At IHG®, we believe exceptional events are powered by passionate people. Join our Banquet team and be part of a dynamic environment where teamwork, precision, and True Hospitality turn every event into a memorable experience.