Assistant Credit Manager cum Paymaster

DUTIES & RESPONSIBILITIES

• Financial Returns

• Ensure adherence to the hotel's credit policy 

• Reports directly to and communicates with the Director of Finance and Business Support on all matters pertaining to credit and collection of guest and city ledger accounts

• Liaises closely with the City Ledger Supervisor in reviewing and maintaining the Aged Trial Balance of Accounts Receivable

• Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements

• Reviews city ledger daily for correct postings of charges and take corrective action where necessary

• Monitor and pursue collection of overdue accounts

• Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts

• Prepare management reports for month end analysis and provide documentation for credit meeting

• Review provision, write-offs and other adjustments immediately prior to month end

• Conduct monthly credit meeting with relevant IHG team highlighting monthly performance, bad debts, staff accounts outstanding and discuss any accounts causing concern and follow up

• Assists in maintaining and preparing accurate and timely financial and operating information with emphasis on the Aged Trial Balance of Accounts Receivable

• Assists in implementing and maintaining acceptable accounting practices and procedures as required by IHG policies and procedures, generally accepted accounting practices and as affected by local conditions

• Works with Superior in the preparation and management of the department's budget

• Develops and maintains current payroll processing procedures.

• Performs payroll processing and month end closing of payroll.

• Ensure overtime claims are supported by proper approval and authorization.

• Prepares input for payroll run including hours worked, terminations, adjustments, annual, sick and recreation leave.

• Prepares manual payment for termination.

• Verify the leave entitlement for all leave requests prior to approval.

• Train backs up payroll officer in all manpower procedures and responsibilities.

• Prepares monthly/yearly internal manpower analysis report. 

• Reconciles automatic payroll deductions such as housing loan, superannuation payments, city ledger, etc.

• Supervises filing of payroll reports.

• Journalizes payroll summary each month.

• Supervises filing pay slips.

• Examines year-to-date tax calculations.

• Examines tax returns for the year.

• Reconciles employee shop (where applicable) and prepares journals of all transactions.

• Prepares income tax payment to Tax office.

• Prepares provident fund and other related payments to EPF.

• Prepares all other payments and submission to local authority on the specific timing. 

• Maintenance of Records related to licensing.

• Liasoning with excise officials for measurement of liquor during the process of audit.

   

   

  People:

• Direct day-to-day purchasing activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching, and regular feedback to help manage conflict and improve team member performance.

• Plan for future staffing needs & Recruit in line with company guidelines

• Prepare detailed induction programmes for new staff

• Actively work at developing your staff and identify high potentials 

• Maintain training records for all direct reports and ensure they do the same for their staff

• Conduct probation and formal performance appraisal in line with company guidelines

• Regularly communicate with staff to maintain good relations

• Attended employee enquiries in relation to pay issues.

• Interacts, as required, with individuals outside the hotel including hotel’s bank, tax auditors and other hotels and IHG corporate office.

   

   

  Guest experience:

• Cooperates, coordinates and communicates with guests and other departments in matters concerning issuance of credit, follow up outstanding accounts and assisting with credit requirements

• Respond to and resolve account queries in conjunction with accounts receivable

• Assists in control and collection of outstanding guest and city ledger accounts

   

  Responsible business:

• Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety

• Familiarize yourself with emergency and evacuation procedures

• Assists in providing safe keeping, including proper storage and access, for all contracts, leases and other financial records

• Log security incidents and accidents in accordance with hotel requirements.

• Other tasks as assigned by the management.

   

  ACCOUNTABILITY

   

• interacting with guests and individuals outside the hotel but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community.

• Maintains control over actual payroll performance.

• Coordinates with 3rd party data processing company/payroll software company as requested.

• Maintains relationship with CPF/MOM/Labour Offices to ensure rates of pay are correct and current and maintains current copies of labour/union agreements for all position. 

• Conduct training to staff on time sheet completion and other payroll related information. 

• Maintain and ensure proper update of daily cash/banking including payroll data to ensure accuracy of information and entries. 

• Prepare and input journal entry for month end closing.

• Liaison with IRAS, internal, external auditors.

• Assists in monthly forecasting and yearly budget input in relation to payroll data.

• Coordinate and administrate in CSA Audit.

• Reports directly to and communicates with the Director/Assistant Manager of Finance & Business Support on all matters pertaining.