Assistant Chief Steward

What’s the job? 

As Asst. Chief Steward, you are responsible to assist the Stewarding Manager to enforce the highest possible cleanliness and hygiene standards in all food processing facilities. Promote the desired work culture by living the 5 winning ways value – Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together. 

Your day-to-day

• Provide functional assistance and direction and be responsible for the smooth running of the whole stewarding operation
• Supervise the duties of all stewarding department employees, facilities, operation and costs
• Supervise the sanitation, cleanliness, hygiene as well as the quality level of product and services
• Check more specifically the proper use of chemicals and washing accessories
• Coordinate with the Stewarding Manager in establishing minimum and maximum operating par stocks and supplies and approve storeroom requisition
• Co-ordinate with the Assistant Food & Beverage Manager or Outlet Manager to check their requirements for the day and the next day
• Maintain health inspection record, attendance record and file on casual employees
• Take all necessary actions to reduce the loss of silverware / flatware
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests 

True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner