Analyst, Sales Compensation

Role Purpose

Supports sales compensation operational governance across global sellers, ways of working optimization, and develop/maintain sales compensation performance analysis that enable the sales operations teams to maximize, efficiency, productivity and increase key stakeholder satisfaction. Deliver on tactical activities to enable Sales Operations to focus on strategic direction for global excellence.

Key Accountabilities

Deliver ‘Ad Hoc’ requests in line with evolving sales requirements 15%

• Work to assist key stakeholders in projects, operational reports, and key deliverables through process and content enhancements.
• Ensure that requests are not created without true value and provide direction to resources that is currently available within IHG.

Development of actionable operational insight based on current ways of working 15%

• Discover and identify internal operational gaps to allow Sales Operations Managers to recommend efficiencies as needed in-region.
• Design an operational reporting suite to measure Sales Operations effectiveness across key functions and priorities.

Centralized sales operational support for Global Sales 70%

• Provide operational support for sales compensation through managing issues, discrepancies and requests.
• Identify areas of improvement and pain points to improve the efficiency of sales teams via monthly sales operations calls in the region. 
• Work with key stakeholders when changes to plans and accounts need to be made ensuring the approval for any changes impacting the total number are aligned with Sales Effectiveness.
• Support sales efficiencies by upskilling relevant teams on Sales Operations’ Ways of Working.
• Assists in Regional Delivery of Operational Initiatives for WWS, AMER, GC, and AMEA
• Assists Sales Operations Managers on Account Transfers, Changes, and Operations Training Refreshers as needed

Key Skills & Experiences

Education-

Bachelor's Degree in a relevant discipline or an equivalent combination of education and work related experience.

Experience –

A minimum of three years of relevant experience or equivalent work experience in operations management, analytics, & sales effectiveness. An additional minimum of two years of relevant experience or equivalent work experience in Sales of the service industry. Consultant experience an advantage but not required.

Required Skills –

• Proven time management skills.
• Ability to interact on a professional level with senior management and sales operations teams.
• Detail oriented with expert analytical skills.
• Excellent written and verbal Communication Skills.
• Excellent PC Skills (including Word; Outlook; Excel especially with pivot tables, VLookups, etc).
• Knowledge of IHG products, rates and marketing programs.
• Knowledge and experience of Sales & Reporting Systems (i.e. I-Know, Delphi; Salesforce.com; SAS, SAP
• Sales Comp  and Anaplan/Xactly experience is a plus