Airport Representative (Pre-opening) at Regent Bali Canggu
Hotel Brand: Regent
Location: Indonesia, Bali
Hotel: Bali Canggu (DPSCR), Jl. Pantai Batu Bolong B No. 93xx, Canggu, Kuta Utara
Job number: 132782
Regent is the epitome of modern luxury for the world’s most discerning travellers. Pushing the boundaries of refined living since 1971, Regent colleagues have set out once more to reimagine uplifting experiences that balance serenity and stimulation to heighten the senses. We’re seeking passionate leader who is a pre-opening leader and can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.
Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you understand the luxury levers that will help, bring to life a unique guest experience then we would love to hear from you.
Nestled on Bali's spectacular coastline, Regent Bali Canggu inviting you to join its pre-opening team.
Do you see yourself as Administrative Airport Representative at Regent Bali Canggu?
What’s is the job?
As an Airport Representative, you will act as the primary liaison between the hotel and its guests at the airport. Your role involves providing a range of services to ensure a seamless transition for guests arriving or departing. You will manage airport transfers, assist with luggage, and offer information and support to enhance the overall guest experience.
Your day to day
Welcome guests upon their arrival at the airport.
Assist with luggage, provide a warm introduction, and ensure a smooth transition from the airport to the hotel.
Coordinate and oversee transportation arrangements, including shuttles, taxis, or private vehicles.
Ensure timely and efficient transfers to and from the hotel.
Offer detailed information about the hotel’s services, amenities, and local attractions.
Provide guidance on airport procedures and assist with any special requests or needs.
Address and resolve any issues or concerns that arise during airport transfers or while assisting guests.
Communicate effectively with the hotel and transportation providers to ensure guest satisfaction.
Maintain regular contact with the hotel’s front desk and transportation team to ensure alignment and address any changes or updates to guest itineraries.
What’s the qualification?
Previous experience in an airport or transportation-related position is a plus.
Excellent communication and interpersonal skills.
Ability to manage multiple tasks and handle various guest requests effectively.
Strong problem-solving abilities and attention to detail.
Professional appearance, reliability, and a positive attitude.
Ability to remain calm under pressure and handle unexpected situations with ease.
Familiarity with airport procedures and local transportation options.
Basic knowledge of the hotel’s services and local attractions is advantageous.
What we offer
In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.
IHG® is one of the world’s leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognised and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organisation, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
