Account Director, IHG Global Sales
Hotel Brand: IHG Corporate
Location: China, Hubei, Wuhan
Hotel: 武汉市, Wuhan, Hubei, China
Job number: A561207801
The Account Director is responsible for developing and maintaining sales activities for the assigned account portfolio within the assigned segment (e.g. MICE, Corporate & Leisure). Key activities include sales planning, account strategy development, inquiry handling, contract negotiation and other activities aimed at meeting client needs and maximizing revenue and market share.
Your day to day
Financial returns
• Support the Segment Director and sales leadership in the development of segment strategy
• Manage and develop portfolio of accounts to maximize market share and revenue
• Develop and review account plans and account profiles at least annually with such templates completed and posted to appropriate communication channels and sales systems
• Develop deep understanding and knowledge of assigned accounts, and gain specific sector expertise when necessary
• Utilize internal intelligence and develop analytical capability to understand market share and drive IHG preference through account base
• Develop and maintain contact with key business generators (MICE planners, travel agents, etc.)
Guest Experience
• Support Travel manager in integrating the company's corporate travel and increasing the utilization rate of negotiated prices.
• Support customers in managing MICE requirements, providing convenient consulting services and matching them with suitable IHG hotels.
• Having the ability to organize customer events and enhance customer engagement by designing the event content.
What we need from you
• Degree or Diploma in Marketing, business or Hospitality Management
• Sales experience preferably with 5-10 years in a multi-unit capacity
• Experience in dealing with international and regional clients and promoting multi hotel brands and destinations is preferred
• Good communication and negotiation skills
• Ability to take initiative, meet deadlines and commitments, and complete tasks and projects as required
• Strong organizational skills required to maintain electronic and paper filing systems
• Strong knowledge of IHG products, rates and marketing programs
• Maintain a high level of knowledge pertaining to policy and procedure and communicate knowledge effectively to all personnel when applicable
• Demonstrate clear and effective verbal and written skills for the purpose of obtaining and conveying information to clients, management and team members as well as producing reports
• Excellent command of both English and Chinese (Mandarin), oral and written
• Excellent PC skills
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
