Accommodation Manager

We are a people-powered business. So, we’re looking for an Accommodation Manager who understands that colleague living conditions directly impact their wellbeing, motivation, and performance. Someone who can create a safe, comfortable, and well-managed home environment for our team members—ensuring every colleague feels valued, supported, and well looked after.

Every day is different, but you’ll mostly be:

Overseeing the daily operations of all staff accommodation facilities to ensure cleanliness, safety, comfort, and compliance with company and government standards.

Managing room allocations, check-in/check-out processes, and ensuring smooth coordination when new staff arrive or depart.

Supervising the Accommodation team, assigning tasks, monitoring performance, and ensuring high service standards.

Conducting regular inspections of rooms, common areas, and building infrastructure to ensure proper maintenance and hygiene.

Coordinating with Engineering, Housekeeping, Security, and external contractors for repairs, pest control, deep cleaning, and improvement works.

Monitoring and controlling accommodation inventory, furniture, equipment, linens, and supplies.

Managing accommodation-related budgets, expenses, and cost control measures.

Handling colleague concerns professionally and resolving accommodation-related issues promptly.

Ensuring compliance with health, safety, fire regulations, and Kuwait Labour Law requirements for staff housing.

Preparing reports including occupancy, maintenance, inspections, and improvement plans.

High school diploma or college degree in Hospitality, Facility Management, or a related field preferred.

Minimum 2–3 years of experience in staff accommodation, housing management, or facility operations—hospitality experience strongly preferred.

Strong leadership skills with the ability to supervise teams and manage large staff accommodation facilities.

Good understanding of health, safety, and hygiene standards.

Excellent communication and interpersonal skills, with a service-minded and approachable attitude.

Strong organisational and problem-solving skills, with the ability to handle multiple tasks.

Must speak fluent English; additional languages are preferred.

Flexibility to work shifts, weekends, and respond to emergencies.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.