餐饮领班-成都世纪城假日酒店

• According to the regulations and procedures of the department, we can lead the waiters to provide high standard catering services to guests, and assist the manager in the reception and service of VIP.
按照部门的规范和程序能带领服务员一起为客人提供高标准的餐饮服务，并协助管理人员负责VIP的接待和服务。
• Be able to direct and arrange on-site service when the supervisor is not present.
当主管不在场的时候能指挥和安排现场的服务工作。
• Ability to train or mentor new colleagues.
能培训或指导新同事的各项工作技能。
• Communicates to his/her superior any difficulties, guest comments and other relevant information
与上级领导交流有关疑难，客人意见和其它相关信息。
• Establishes and maintains effective employee working relationships
与员工建立并保持良好的工作关系。
• Communicates to his/her superior any difficulties, guest comments and other relevant information
与上级领导交流有关疑难，客人意见和其它相关信息。
• Establishes and maintains effective employee working relationships
与员工建立并保持良好的工作关系。
• Attends and participates in daily briefings and other meetings as schedule
参加和参与每日的例会和其它计划好的会议。
• Attends and participates in training sessions as schedule
参加和参与计划好的培训课程。
• Take appropriate action to resolve guest complaints
正确处理客人的投诉。
• Manage the food and beverage storeroom, And the beverage of guest deposited.
• 管理餐饮库房及客存酒水
• Food and beverage stock is stored in relation to hotel procedures, And periodic inventory.
按照酒店的规定存储餐饮存货，并定期盘点。
• Performs related duties and special projects as assigned
承担相关的职责和安排的特别项目。
• Maintain and execute Finance standards and procedures
遵照所有财务标准工作程序。

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。
• Able to read and write English
能够读写英语。