餐饮服务主管
Hotel Brand: Crowne Plaza
Location:
Hotel: 云南省昆明市五华区青年路399号, 五华区
Job number: A561178304
Salary: 3000 - 4000
1.确保执行酒店政策方针和公司的品牌标准。
2.对于认可的员工实施培训课程，进行全体员工的培训和评估他们的能力。
3.提前意识到缺少服务标准的对客服务并及时制定发展计划，跟踪和执行改变
4.在工作中和下属员工沟通，维护已确定的政策和方针。
5.在用餐期间确保及时纠正错误的餐位。
6.和厨房保持有效的沟通。
7.良好的工作氛围和下属员工良好的工作关系。
8.在团队中展现个人精神和严守时间。
9.问候客人，处理评论和问题，无论何时都要在用餐中提高销售关注收入。
10.向客人推荐菜单的食品和酒水，适当的为客人点单和服务食品和酒水。
11.熟练运用客人维护技能。
12.领导素能。
1.良好的运营和管理技能。
2.良好的仪容仪表。
3.积极主动。
4.团队有良好的沟通才能，监督和刺激员工的积极性。
5.良好的英文书面和口语能力。
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Salary: 3000 - 4000
