餐厅主管Restaurant Supervisor
Hotel Brand: InterContinental Hotels & Resorts
Location: China, Henan, Henan
Hotel: 郑州市郑东新区普惠路81号, 河南省, Henan, Henan, China
Job number: A561195781
1. 负责餐厅日常运营管理，确保服务流程规范、高效，提升顾客满意度。
2. 组织并监督员工执行岗位职责，合理安排班次与工作任务，保障运营顺畅。
3. 协助制定和落实服务标准、卫生标准及安全操作规程，确保符合相关法律法规要求。
4. 处理顾客投诉与突发事件，及时协调解决现场问题，维护餐厅良好形象。
5. 参与员工培训与发展，提升团队服务意识与专业技能。
6. 定期汇总运营数据，分析经营状况，向上级提出改进建议。
1. 大专及以上学历，酒店管理、餐饮管理或相关专业优先。
2. 具备2年以上餐饮行业一线管理经验，熟悉餐厅运营各环节。
3. 具有良好的沟通协调能力、团队管理能力和应急处理能力。
4. 能够适应轮班工作制，具备较强的责任心和服务意识。
5. 持有健康证，了解食品安全相关法规要求。
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
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