预订员
Hotel Brand: Holiday Inn
Location: China, Shanghai, Shanghai
Hotel: 上海市静安区中兴路1738号, 上海市, Shanghai, Shanghai, China
Job number: A561201734
1. 负责客户预订电话及信息的接收、录入及确认,确保预订数据准确无误
2. 及时响应客户预订需求,提供专业的咨询服务并完成预订流程
3. 协调内部相关部门,确保预订服务的顺利执行与客户体验的连贯性
4. 处理预订变更、取消等后续操作,按照公司规定流程妥善办理
5. 维护客户预订记录,定期整理和更新预订数据,保障信息完整性
1. 大专及以上学历,专业不限,具备一定的英语能力
2. 具备良好的沟通能力和服务意识,能够耐心细致地处理客户需求
3. 熟练使用办公软件,具备基本的计算机操作能力
4. 工作责任心强,能够在规定时间内高效完成任务
5. 有相关岗位工作经验者优先,条件优秀者可适当放宽要求
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn®️ family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.