销售经理 Sales Manager

This is middle level sales and marketing position in a full or limited service hotel and may include meeting space and/or catering facilities.

Performance of this role should be measured by the following key metrics:

• Key Performance Objectives set annually (as per IHG policy)
• Individual Account Plans
• No. of sales meetings
• No. of leads from new accounts
• No. of leads from existing accounts
• Value of definite leads from new accounts
• Value of definite leads from existing accounts
• Process compliance as the indicated compliance in the Standard Operating Procedures

Degree or Diploma in Marketing, Business or Hospitality Management desired, and 2 – 4 years of relevant Sales experience in Hospitality or a related service industry.

Expected to possess the following skills:

• In-depth knowledge of sales principles and techniques
• Effective communication and negotiation skills
• Strong knowledge of hotel products, rates and marketing programmes
• Excellent PC skills (including MS Office)
• Ability to develop strong relationships with customers and other stakeholders
• Knowledge and experience of Sales Systems (i.e. Delphi; Opera; etc.) is advantageous