盈中餐服务主管
Hotel Brand: InterContinental Hotels & Resorts
Location: China, Beijing, Beijing
Hotel: 北京市朝阳区南三里屯路一号北京三里屯通盈中心洲际酒店, 北京市, Beijing, Beijing, China
Job number: A561322076
Hiring Salary: 5500 - 6500
1负责服务团队排班管理、岗位培训与绩效辅导，持续提升员工服务意识、操作规范及应变能力；
2. 处理顾客咨询、投诉及特殊需求，及时响应并妥善解决，维护品牌形象与客户满意度；
3. 执行食品安全、消防安全及卫生管理制度，监督服务区域环境整洁与设施完好，确保合规运营。
1. 大专及以上学历，酒店管理、旅游管理、餐饮服务等相关专业优先；
2. 具备3年以上高端中餐厅或四星级以上酒店餐饮服务管理经验，其中至少1年担任领班或主管级岗位；
3. 熟悉粤菜、淮扬菜、川菜等主流中餐服务流程与礼仪规范，具备较强的现场指挥与多任务协调能力；
4. 具备基础的餐饮成本意识与数据分析能力，能配合完成营收目标分解、服务指标追踪及改进计划落地；
5. 普通话流利，具备良好沟通表达能力与客户服务敏感度，可适应轮班及节假日工作安排。
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Hiring Salary: 5500 - 6500
