洲至奢选/Lobby Lounge Supervisor大堂吧主管
Hotel Brand: Vignette Collection
Location: China, Hebei, Qinhuangdao
Hotel: 北戴河新区如是海度假村内, 秦皇岛市, Qinhuangdao, Hebei, China
Job number: A561218861
Duties andResponsibilities工作职责
· Deliver Food and Beverageservice of high standard and in accordance with departmental standards andprocedures
· 按照部门的规范和程序提供高标准的餐饮服务。
· Develop departmental standardsand procedures to promote salesmanship, beverage creativity and profit
· 为销售，饮品创新和利润制定部门的规范和程序。
· Communicates to his/hersuperior any difficulties, guest comments and other relevant information
· 与上级领导交流有关疑难，客人意见和其它相关信息。
· Delivers daily briefings andattends other Food and Beverage meetings as scheduled
· 召开每日例会和参加计划好的餐饮部会议。
· Delivers prepared trainingsessions in line with a departmental monthly calender
· 按照部们的月度活动日历提供制定的培训课程。
· Prepares for service byensuring the department’s:
· 确保部门的以下各项工作就绪为客人提供服务：
o Grooming is impeccable and inaccordance with ICHG personal presentation standards
o 遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔
o Equipment is clean
o 设备干净
o Equipment is sorted and stored
o 设备分类且存放好
o Glassware is polished
o 玻璃器皿擦亮
o Requirements for specialoccasions are ready
o 特别活动的要求准备就绪
o Music is on
o 放音乐
o Lighting is on
o 开灯
o Outlet is ready for service andguest comfort
o 酒吧准备就绪为客人提供舒适的服务。
· Carries out effective serviceby ensuring all staff are aware of their role in:
· 确保所有员工了解自己的职责高效的提供服务：
o Greeting and seating guests
o 迎宾并安排客人就坐
o Explaining and up-selling dailybeverage specials
o 说明并推销每日的特价饮料
o Processing food ordersaccurately
o 准确的下食品单
o Using trays and tray jackseffectively
o 有效的利用托盘和托盘架
o Quickly taking food andbeverage orders
o 快速的为客人写餐饮订单
o Ensuring payment methods arehandled accurately
o 确保准确的处理付款方式
o Ensuring working areas arecleaned and re-set quickly
o 确保工作区快速的清洁和重新摆放整齐
o Ensuring the bar is clean
o 确保吧台干净
o Regularly cleaning ashtrays
o 定时清理烟灰缸
o Conversing with Guests inrelation to the food and beverage products
o 与客人交谈有关的餐饮产品
1.具备酒店相关酒水及饮料知识；
2.有同岗位工作经验。
Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We’ve created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better. Our hotels are unique in their own right, with their own distinct outlook and story to tell.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
