洲至奢选 / Front Desk Supervisor前台主管
Hotel Brand: Vignette Collection
Location: China, Hebei, Qinhuangdao
Hotel: 北戴河新区如是海度假村内, 秦皇岛市, Qinhuangdao, Hebei, China
Job number: A561218715
1、负责前台日常运营管理，确保前台服务高效有序
2、监督前台员工工作表现，提供必要的培训和指导
3、处理客人投诉及特殊需求，提升客户满意度
4、协调与其他部门的沟通合作，确保服务流程顺畅
5、管理前台物资及设备，确保其正常运作
6、执行酒店政策及流程，确保符合标准
1、具备良好的沟通能力和服务意识
2、具备较强的抗压能力和责任心，能够高效处理突发事件及客人投诉
3、具备团队管理经验者优先
4、熟练使用酒店管理系统及办公软件
5、能够适应轮班工作制
6、对服务行业充满热情，具备高度的服务意识及以宾客为中心的工作态度。
Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We’ve created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better. Our hotels are unique in their own right, with their own distinct outlook and story to tell.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
