楼层主管
Hotel Brand: Hualuxe Hotels & Resorts
Location: China, Anhui, Anhui
Hotel: 芜湖市弋江区长江南路34号, 安徽省, Anhui, Anhui, China
Job number: A561180164
1、负责酒店客房楼层的日常运营管理，确保服务质量和卫生标准符合酒店要求
2、督导楼层服务员的工作分配、培训和绩效考核
3、检查客房清洁状况及设施设备运行情况，及时处理异常问题
4、协调前台、工程等部门，保障客房高效周转和及时维修
5、管理楼层物资消耗，控制运营成本
6、处理客人投诉及特殊需求，提升客户满意度
7、执行酒店安全管理制度，确保楼层区域安全
1、具备酒店服务行业相关工作经验者优先
2、良好的服务意识和团队管理能力
3、能适应倒班工作制，吃苦耐劳
4、具备基础的电脑操作能力
5、沟通协调能力强，能妥善处理突发事件
6、工作细致认真，责任心强
At HUALUXE Hotels and Resorts, we look for people who bring Chinese culture and heritage to life. As an international premium hotel brand created with the customs of Chinese consumers in mind, HUALUXE integrate unique local cultural heritage into hotel design and service, exhibiting the art of Chinese hospitality that revolves around ‘eat’ and ‘meet’.
At HUALUXE, we provide guests an immersive Chinese culture experience and bring Chinese aesthetic into daily life.
Our colleagues don’t just acknowledge our values, they enhance them.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
