恰餐厅与酒吧经理 Char Bar & Grill Manager
Hotel Brand: InterContinental
Location: China, Beijing, Haikou
Hotel: Haikou Seaview (HAKUL), No. 21 Bihai Road,Meilan District, 570208
Job number: 128953
- Effectively manage the restaurant by ensuring the following:
- 有效管理餐厅的日常工作，确保日下工作正常进行：
- Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
- 监督部门工作标准和程序手册中列出的各项规范的贯彻执行。
- Adhere to opening and closing procedures
- 遵守开始营业和结束营业的程序。
- Adhere to bill paying procedures
- 遵守规定的结账程序。
- Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
- 有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等。
- Personally meet and farewell a minimum of 80% of your customers
- 亲自迎送80%以上的客人。
- Encourage and motivate staff to provide optimum service during all shifts
- 激励在岗员工为客人提供卓越的服务。
- Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
- 与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。
- Develop and implement Promotions Calendar for F&B products in restaurant
- 在餐厅制定和执行餐饮产品促销活动日历。
- Manage special event concepts
- 特别活动的概念管理工作。
- Anticipate market changes and review operations when necessary
- 善于预测市场的变化情况，并在必要时审评运营工作。
- Conduct competitor analysis
- 对竞争对手进行分析。
- Create positive publicity opportunities
- 创造良好的公众宣传机会。
- Manage customer database and utilize effectively
- 管理顾客数据库并有效的加以使用。
- Up-sell property facilities
- 推销酒店的设施。
- Actively pursue cost saving measures
- 积极的实行节约成本的方法。
- Recycle wherever possible
- 尽可能再利用能源。
- Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
- 在竞标过程中与销售经理密切合作争取新的客户；特别是餐饮部门的客户。
- Manage wage and beverage cost
- 管理工资和饮料成本。
- Forecasting
- 进行预测工作。
- Stock control
- 有效的控制存货。
- Analyze food and beverage statistics through point of sale system
- 通过销售点销售系统分析餐饮统计数据。
- Works with Superior on manpower planning and management needs
- 和上级领导一起进行人力规划和管理需求。
- Works with Superior in the preparation and management of the Department’s budget
- 和上级领导一起编制和管理部门预算。
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