宾客服务接待员
Hotel Brand: HUALUXE
Location: China, Chongqing
Hotel: Chongqing Wushan (CKGCW), Longjiang Village, Wushan County
Job number: 135608
- 热情欢迎宾客，开启令人难忘的宾客体验
- 当面或在电话中识别并问候IHG Rewards Club优悦会会员和再次光临的宾客
- 接受和管理宾客预订、推荐增值销售机会，并向宾客告知提升住宿体验的方式
- 处理现金和信用卡交易
- 迅速为宾客办理入住和退房手续——核对身份证件、递交房卡
- 先行一步, 用心服务——记录宾客的喜好并据此提供服务，处理他们的信息、请求、问题和疑虑
- 成为所有宾客可以信赖的求助对象，就各种问题为宾客提供帮助，例如账单问题、本地信息等，并在必要时参与管理
- 始终保证安全。遵守我们的安全规程，报告所有事故并佩戴所需的防护装备
- 担任品牌的形象大使，并为此感到自豪
- 对每天安排的计划和活动了熟于心
- 在同事需要帮助时，能立即承担其它临时职责
Who we are
At HUALUXE Hotels and Resorts, we look for people who bring Chinese culture and heritage to life. As an international premium hotel brand created with the customs of Chinese consumers in mind, HUALUXE integrate unique local cultural heritage into hotel design and service, exhibiting the art of Chinese hospitality that revolves around ‘eat’ and ‘meet’.
At HUALUXE, we provide guests an immersive Chinese culture experience and bring Chinese aesthetic into daily life.
Our colleagues don’t just acknowledge our values, they enhance them.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
