宾客服务主管
Hotel Brand: Holiday Inn
Location: China, Yunnan, Pu'er
Hotel: Pu'er Jingmai (SYMPJ), Huimin Town, Lancang County
Job number: 146597
1. 进行有效的交接班简报工作，以明确酒店活动和运营要求。
2. 在当班期间监督前台运营情况，包括：
a) 维护客户关系
b) 维护当地活动的信息
c) 统计入住情况
d) 监督公共广播系统的使用
e) 监督团队预订情况
f) 协助解决严重投诉问题
g) 准备财务报告
3. 在当班期间监督收银活动，包括：
a) 现金处理和银行业务程序
b) 处理非法支付情况
c) 就信用政策和设备对员工进行指导
d) 就现金安全程序对员工进行指导
e) 实施应收帐款控制
f) 准备财务报告
g) 对收银系统实施监管
4. 与上级领导和人力资源部一起进行人力规划和管理需求。
5. 与上级领导和财务经理一起编制和管理部门预算。
Who we are
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn®️ family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
