宾客服务中心主管
Hotel Brand: InterContinental Hotels & Resorts
Location: China, Yunnan, Xishuangbanna
Hotel: 景洪市国际旅游度假区曼弄枫片区, 西双版纳傣族自治州, Xishuangbanna, Yunnan, China
Job number: A561231205
Salary: 4000 - 5000
岗位职责/职位描述
1、执行和处理所有进出的电话,传真,相关设备的程序和其他相关服务。
2、调查所有关于对电话服务，接线员和技术人员的投诉并采取行动。
3、推动工作计划,分享目标,把实际的成绩和目标作比较并作出相应的措施。
4、建立维护和员工的良好关系。
5、为电话接线员组织会议，促进交流，建立一个和谐的运作环境。6、检查和监督所有营运设备和各种软件、硬件设施，保证所有的工作设备正常运作。
7、确保所有的电话设备有预防性维护和与合约商建立维护计划。
8、相关工作经验
大专及以上学历
2年以上相关酒店工作经验
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Salary: 4000 - 5000
