宾客关系经理
Hotel Brand: Regent
Location: China, Shanghai, Shanghai
Hotel: 上海市浦东新区世纪大道210号, 上海市, Shanghai, Shanghai, China
Job number: A561185357
1.管理本班的前台工作确保客人得到快速的，专业的服务和个人的关注。
2.协助管理前厅各方面工作，包括但不限于注册客人，行李服务，礼宾服务，商务中心，电话服务，客人预订来确保客人的满意度，使酒店利润最大化。遵守品牌规范。在前厅经理缺席时代理其职位。
1.拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
2.具有良好写作技能
3.熟练使用微软办公软件和前台系统
4.具有解决问题和组织能力
5.具有酒店行政管理，酒店管理或相关的学士学位或大专水平。
6.拥有3年前厅或宾客服务工作经验，包括管理经验，或与此相当的教育和相关工作经验结合的背景。
Guests have made grand entrances through the doors of Regent® Hotels & Resorts for nearly half a century. Born in 1970, our collection of modern hotels and resorts are home to stays both serene and sensational. The type of experiences that elevate above the noise and charm for even the most seasoned of travellers. An invitation to life’s most scenic moments. We are the legendary innovative luxury brand, reimagining modern hospitality by sparking fresh perspectives across hand selected hotels and resorts. Regent colleagues are gracious hosts, with emboldened spirit and dynamic as they provide meaningful moments to deliver the greatest of the guest experiences.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
