宾客关系经理
Hotel Brand: InterContinental Hotels & Resorts
Location: China, Yunnan, Yunnan
Hotel: 云南省昆明市西山区怡景路5号, 云南省, Yunnan, Yunnan, China
Job number: A561176190
1. 管理本班的前台工作确保客人得到快速的，专业的服务和个人的关注
2. 向所有部门提供功能性支持和指导
3. 按需要与酒店其它部门进行合作、协调和沟通
4. 检查结帐说明并监督客人信用情况
5. 熟知酒店紧急情况所有处理程序
1. 拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力
2. 熟练使用微软办公软件和前台系统
3. 具有解决问题，推理，号召，组织和培训能力
4. 有较强的服务意识，有志在酒店业发展
6. 具有酒店行政管理，酒店管理或相关的学士学位或大专水平
7. 拥有2年前厅或宾客服务工作经验，包括管理经验，或与此相当的教育和相关工作经验结合的背景
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
