大堂经理




Hotel Brand: Crowne Plaza
Location: China, Shandong, Shandong
Hotel: 青岛市市南区香港中路76号, 山东省, Shandong, Shandong, China
Job number: A561178760
• 按照洲际酒店集团标准,在前厅部经理领导下,为客人及所有部门提供帮助,与酒店内的其他部门合作。
• Coordinates with all departments in the hotel Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the Inter-Continental Hotels Group and the brand ethos.
• 围绕信任、廉政、尊重,团队和服务五项核心价值,增强员工的工作氛围,发扬洲际团队合作精神。
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。
• Good writing skills.
• 具有良好写作技能。
• Proficient in the use of Microsoft Office and Front Office System.
• 熟练使用微软办公软件和前台系统。
• Problem solving and organizational abilities.
• 具有解决问题和组织能力。
Experience –
经验
• 2 years experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.
• 拥有2年前厅或宾客服务工作经验,包括管理经验,或与此相当的教育和相关工作经验结合的背景。
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.