司机 Driver

• Responsible for safe transfer of guests from all determined locations
• 负责将客人从所有指定地点安全送达
• Create guest satisfaction through a pleasing personality, effective communication skills and should be first to greet the guest as per time of the day
• 凭借令人愉快的性格和有效的沟通技巧取得客户的满意，并且总要主动与客人打招呼
• Maintain good knowledge of the city routes locations and hotel facilities
• 熟知城市路线、地点和酒店设施
• Maintain knowledge of flight timings and assist guest in handling and loading baggage whenever required
• 知晓航班时间，并按客人要求协助其处理和装载行李
• Maintain a high standard of personal hygiene and be well groomed and well dressed at all times
• 保持个人卫生， 随时保持个人形象和穿着整洁
• Do utmost to learn names of guests, especially repeat and long staying guests remaining alert to situations to offer assistance
• 尽力熟知客人的名字，特别是熟客和长包房的客人，注意观察情况以向客人提供协助
• Assist in valet parking when not assigned any duty
• 在没有工作任务时协助代客泊车
• Maintain detailed knowledge of facilities and services of the hotel and use this knowledge to promote the hotel to guests
• 熟知酒店设施和服务情况，并以此向客人推销酒店
• Keep abreast of activities in your city which may affect driving times or routes and relay this to management
• 了解所在城市的活动，如发现可能影响驾驶时间或路线的情况应向管理层汇报
• Responsible for the upkeep and cleanliness of the car used for guest transfer and assist with maintaining vehicles to hotel presentation standards
• 负责载客车辆的保养和清洁，并按照酒店形象标准对车辆进行维护
• Performs other duties as may be assigned by the Rooms Division Manager
• 执行房务部经理可能分派的其它任务
• Responsible the duties of concierge when there is no Vehicle Reservation
• 在没有驾乘车辆预定工作任务时承担礼宾员工作职责

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• 拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
• Valid driver’s license required for Hotel van and car.
• 拥有驾驶酒店面包车和汽车所需的有效驾驶执照（B1或者C1照）。