前台接待 Front Desk Agent
Hotel Brand: Holiday Inn
Location: China, Beijing, Beijing
Hotel: 北京长峰假日酒店, 北京市, Beijing, Beijing, China
Job number: A561218086
- 随时以友好和乐于协助的态度迎接客人，并尽量了解和称呼客人的名字。 Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity .
- 按照既定工作程序为所有来客登记并安排房间，包括优悦会发展、认知以及升级销售。Registers and rooms all arrivals according to established procedures, including PCR enrollment, recognition, upselling.
- 熟知部门标准工作程序。Maintains intimate knowledge of departmental standards and procedures.
- 履行入住、退房和换房手续，并确保所有资料都按照预订情况完整的输入酒店电脑系统。Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
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Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn®️ family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
