前台接待 北京首钢秀池智选假日酒店
Hotel Brand: Holiday Inn Express
Location: China, Beijing, Beijing
Hotel: 北京市石景山区石景山路68号北京首钢秀池智选假日酒店, 北京市, 100041, Beijing, Beijing, China
Job number: A561229924
Salary: 4000 - 4500
1. 负责酒店前台日常接待工作，包括客人入住登记、退房手续办理及问询服务。
2. 处理客房预订、变更及取消等事宜，确保预订信息准确无误。
3. 接听电话并转接至相应部门，及时响应客人需求。
4. 维护前台区域整洁有序，管理客房钥匙及物品寄存。
5. 协助处理客人投诉及突发事件，及时上报上级主管。
6. 完成每日交接班记录及报表填写工作。
1. 具备良好的服务意识和沟通能力，普通话标准。
2. 能适应轮班工作制，包括夜班和节假日值班。
3. 熟练操作电脑及办公软件，掌握酒店预订、入住登记、收银等系统的基础操作；具备基础的数学计算能力，确保收银准确。
4. 有酒店前台或相关服务行业经验者优先。
5. 性格开朗、工作踏实，具有较强的服务意识。
At Holiday Inn Express, we’re all about simple smart travel. We proudly offer a straightforward, uncompromising and modern guest experience by providing more where it matters most to our guests. Express Start Breakfast? Included. Easy check-in? Check. All the essentials in a comfy room? They’re all included with a great night’s sleep. We’re focused on getting our guests more than ready. So we’re always ready. Are you?
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Salary: 4000 - 4500
