前台接待
Hotel Brand: Crowne Plaza
Location: China, Guangdong, Guangzhou
Hotel: 广州市花都区迎宾大道189号, 花都区, Guangzhou, Guangdong, China
Job number: A561185154
Salary: 2500 - 2800
职位概述：
1、负责所有与前台相关的活动，如接待、办理入住和退房手续、给客人安排客房、外汇业务以及协助处理客人的问询等。
2、随时以友好和乐于协助的态度迎接客人，并尽量了解和称呼客人的名字。
3、处理客人的投诉、问询和请求。
4、随时保持前台工作区域的整洁和有序。
5、制作有关报表，为其它部门提供准确的接待信息。
任职要求：
1、拥有一年宾客服务部工作经验，或与此相当的教育和相关工作经验结合的背景。
2、良好的英语口语。
3、具有良好的服务意识。
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Salary: 2500 - 2800
