前台主管 北京首钢秀池智选假日酒店
Hotel Brand: Holiday Inn Express
Location: China, Beijing, Beijing
Hotel: 北京市石景山区石景山路68号北京首钢秀池智选假日酒店, 北京市, 100041, Beijing, Beijing, China
Job number: A561230092
Salary: 5000 - 5500
1. 掌握客房预订情况，向部门经理报告重要团体和客人的订房情况，整理VIP的抵达信息，负责VIP接待工作的落实。
2. 处理前台工作中的差错，处理宾客有关投诉。
3. 负责前台财产、设备的使用管理和保养工作，及各类资料的收集、存档及管理工作。
4. 检查每日的报表是否有误，并及时纠正。
5. 建立体质良好的宾客关系，努力增加客房销售。
1. 有良好的团队领导精神及执行力。工作认真负责。
2. 熟练掌握前厅部工作的各个环节和程序。
3. 掌握酒店管理基础知识，善于同宾客交往、沟通，处理周到、果断，能独立处理各种投诉。
4. 大专以上学历，有酒店前台相关工作经验2年以上。
5. 身体健康，品貌端正。
At Holiday Inn Express, we’re all about simple smart travel. We proudly offer a straightforward, uncompromising and modern guest experience by providing more where it matters most to our guests. Express Start Breakfast? Included. Easy check-in? Check. All the essentials in a comfy room? They’re all included with a great night’s sleep. We’re focused on getting our guests more than ready. So we’re always ready. Are you?
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Salary: 5000 - 5500
