前厅部经理/副经理
Hotel Brand: InterContinental
Location: China, Xizang, Lhasa
Hotel: Lhasa Paradise (LXAHA), No.1 Jiangsu Avenue, 850000
Job number: 148022
岗位职责：
1、负责前厅部的日常运营和管理工作，确保前厅服务设施处于良好状态。
2、制定部门工作计划和市场策略，以提高客房出租率和收入。
3、督导下属部门主管，明确岗位责任，合理分配工作任务，并根据需要调整工作部署。
4、保持良好的客户关系，有效处理客户投诉和意见反馈。
5、协助酒店高层处理突发事件，确保酒店运营的顺利进行。
6、负责前厅部员工的培训、考核和管理工作，提升员工的专业技能和服务水平。
7、检查前厅部员工的仪容仪表，确保符合酒店的服务标准。
8、与前厅部相关的财务工作，包括预算编制和成本控制。
9、遵守酒店的工作政策和程序，以及相关的商业行为规范。
10、英文熟练，前厅部负责人工作经验有以上。
Who we are
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
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