Revenue Manager - Continental Plaza Beach Resort

IHG Hotels & Resorts is seeking a dynamic and passionate Revenue Manager to join our team at the stunning Continental Plaza Beach Resort in Sharm El Sheikh, soon to be proudly branded as Holiday Inn Resort. Nestled in a truly spectacular location, this is your chance to be part of a world-class team at an IHG-certified hotel that inspires both guests and colleagues alike.

At Continental Plaza Beach Resort, we pride ourselves on creating a workplace where our employees thrive. We do more than satisfy our guests’ curiosity – we inspire them. Our passionate colleagues help craft unforgettable experiences, blending the beauty of Sharm El Sheikh with the warmth of genuine hospitality. Every day brings new opportunities to innovate, create, and make a difference.

Just like our resort, no two colleagues are the same. We’re curious about YOU. How will you inspire the rhythm of our resort? How will you bring the story of this incredible destination to life? If you’re a spirited professional with a passion for revenue management and a drive to deliver exceptional results, we’d love to hear from you.

Join us at Continental Plaza Beach Resort and be part of a team that creates "Great Hotels Guests Love" in one of the most amazing places on earth.

A little taste of your day-to-day:

Every day is different at IHG, but you’ll mostly be:

• Ensure the tools provided and in compliance with the IHG standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates (with the F&B Mgr), Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms and non-rooms revenues by channel, segment and account.
• Understand the composition of hotel profitability, and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting and negotiation.
• Monitor competitor pricing for all revenue generating departments, understands the dynamic of the local market and the demand generators, and recommends appropriate actions to the Revenue Room in relation to the hotel’s pricing and market mix strategy.
• Assist in the preparation of the weekly rate/sell strategy (yield) meetings/ RevGen meeting with General Manager, DOSM, Reservations Manager, Front Office Manager, Catering Manager.
• Facilitate the Revenue Room Meeting (which the GM chairs) and generates reports and analyses needed for these meetings, displaying key facts/trends etc., on the revenue room walls.
• Monitor and determine demand periods for function space, rooms and catering through an analysis of historical data and current bookings.  Responsible for tracking and analyzing of booking pace, group wash, cut off enforcement for groups as well as denied and regretted business.
• Implement sell strategies for all group proposals above 9 rooms on any one night, and collaborates with the Sales person or Catering person on setting group and conference rates.
• Manage use of revenue systems* on a daily basis. This includes daily inventory balancing where appropriate. Where a yield management system is not installed this includes responsibility for opening or closing Concerto.
• Evaluate performance of channels (CRO, GDS, Internet direct and indirect) including but not limited to room types and sell strategy, compliance with the Lowest Internet Rate Guarantee and managing third party distributors in compliance with IHG standards and rules.
• Guardian of SBRP. Ensure compliance with all SBRP rules and standard processes. Provide input to the annual budget process on all revenue aspects of the business. Provides medium-term revenue-based forecasts of required staffing levels to all departments.
• Conduct quarter revenue management audits with Director of Revenue Manager for all revenue generating departments
• Assist in maintaining a comprehensive, current and guest focused departmental standards and procedures and oversee the implementation.
• Ensure the hotel ranking and scores on all OTAs is at the optimum level through (Channels Manager).
• Ensure that content and information on all channels are up-to-date to manage guest expectations and reduce dissatisfaction through (Channels Manager).
• Ensure that rate parity in place to to guarantee that IHG guests always receive the lowest guaranteed rate through (Channels Manager).
• Participate in CSR events prepared by the hotel marketing team.
• Demonstrate Awareness of policies and procedures and ensure all procedures are conducted safely and within the guidelines and ensure your direct reports do the same.
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures.
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
• Log security incidents and accidents in accordance with hotel requirements.

What we need from you

• 3+ years in a similar role in the hospitality industry.
• Bachelor’s degree, preferably in Hotel Management, Finance, Business Administration, or Marketing.
• Fluency in English is a must.
• Proficiency in Excel and MS tools.
• Relevant experience in digital marketing, including website management.
• Working knowledge of all channels and paid media channels – Organic Search (SEO) and Organic Social Media.
• Working knowledge of Website and Mobile App Content Management Systems.
• Working knowledge of hotel Central Reservation Systems (CRS) and Booking Engines.
• Excellent interpersonal and written communication skills.
• Highly motivated with exceptional organizational skills, including the ability to handle multiple projects simultaneously and adapt quickly to changes in work objectives, promotions, and technologies.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.