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Lead the team, shape the experience
We need General Managers across our IHG® hotels - from boutique chains and essential stays to premium and high-end luxury brands. Whatever the location or scale, every General Manager shares one goal: building a strong culture and elevating the guest experience.
It's a complex, multi-faceted role, and much depends on your ability to get the best out of people. At IHG, that starts with giving you room to belong, creating a nurturing a culture where colleagues support one another, take pride in the details, and celebrate the wins together.
You'll need to be personable, commercially savvy, and a natural leader. If you've got managerial experience and the drive to succeed, we'd love to hear from you.
Role areas
As a General Manager, you'll put your heart into your hotel. Brand standards, marketing, guest satisfaction, team building, sales - every aspect gets your attention.
Smart, inspirational leadership is at the core of your role. You'll bring together colleagues from different backgrounds and develop them, passing on your passion for excellence so every colleague achieves their best.
You'll also keep track of the numbers - analysing financials, forecasting budgets, leading capital plans, and find ways to increase revenue. You'll care about your hotel's carbon footprint and take steps to reduce it, and you'll build links within your local community.
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